Metro Hotel Terminal

If you’re taking the bus to or from Tirana, it doesn’t get much more convenient than staying at this hotel — just walk out the front door and you’re at the bus station! AND you’re in the midst of a huge shopping mall with a very large supermarket. Clean quiet room, very comfortable bed with nice covers and good pillows. Shower had good pressure, lots of hot water and a free-flowing drain. Plenty of vanity space around the bathroom sink to set toiletries. Very nice breakfast. Easy check-in and good communication via WhatsApp before and during our stay. The staff at reception was super — Julia, Malvina & Redjana all did a great job. Julia in particular was extraordinarily kind and helpful — thank you again, Julia!

Location: It was roughly 28 minutes drive from the airport. That suited me as my flight arrived late. The hotel itself is close to most things I needed. The bus terminal was downstairs, taxi rank was next to it. There were shops, restaurants and coffee shops all nearby. Staff: The staff team was amazing. Xhuli, the lady who checked me in, went above and beyond to ensure I had the most comfortable experience. Malvina, who is part of the management, agreed for me to check out at 3pm, due to the time of my outbound flight. And there were Redjana, Mariol and Bernard who were all wonderful. They'd get up on their feet to acknowledge every guest who approached the reception desk. I cannot fault the staff team on anything at all. Special mention to the cleaning ladies as well. Facilities: The hotel itself is clean, absolutely immaculate. Pictures don't do it justice. The rooms look smaller in pictures but they are actually of a decent size. There was adequate storage, working shower, clean toilet and good lighting. I didn't have the adapter because of my UK plug, but Xhuli provided me with two.

The Metro hotel is simply brilliant. We stayed here for one night as it is right next to the coach station making it ideal if you are up early the next day for your coach. On arrival the staff member who greeted us made us feel warm and welcome. The room is to a very high standard and we could not be happier with it. A free breakfast is also included in the price which was very good and filled us up ready for our long coach ride. If you stay here and intend to visit the city it might be a little far out but for our needs it was perfect. Would highly recommend this hotel.

The hotel and staff was super amazing, location has many things you’ll want, it’s close to shopping mall and bus terminal with taxis outside. The room was very spacious with comfy bed, and clean toiletries. I love how understanding the staff were and their unwavering support to make my stay a remarkable one. I was assisted to sort out taxi payment issues and checking out to meet my needs I definitely recommend this Hotel!!!

The room was modern and very clean. The hotel itself could not possibly have been more conveniently located, it is literally attached to the bus station and there is everything you could need there, kind of like a mini shopping mall. We were from hotel door to bus in 2 minutes. A special mention to the young receptionist girl with short, dark hair who was incredible! She was so kind and friendly, constantly checking that we had everything we needed and going above and beyond to make sure we had a packed breakfast to go before our 6am bus, which she prepared specially for us fresh that morning.